Free shipping & returns to the EU

Shipping Information

All orders received will be placed either on the same day or the next business day.

Currently, we ship only to countries within the European Union, the USA and Canada. We are working to make shipping to other geographies available. If you would like to place an order for a country outside the EU, USA and Canada please get in touch with us at contact@francis-stories.com.

Shipping cost – FREE Express delivery for all destinations in the EU. 

Shipping will normally take between 3-5 business days.

International shipping - We ship to the USA and Canada. Free express shipping is only available for orders over 150€. For orders under 150€, a 10€ shipping charge applies.

We do not cover the return costs, including any customs duties, on exchanges and return for the countries outside the EU.

Beware that outside the European Union, custom fees or other taxes and charges may be added to the purchase or may be applied by your bank or card provider.

As soon as your order is shipped, you will receive a confirmation email with your tracking number and a link for tracking your order.

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